Our parts provide the perfect fit and meet our maximum quality standards.
They’re identical to the factory originals—precision-engineered, and quality tested by Volkswagen.
Genuine Volkswagen Parts are backed by a Volkswagen 12-month/12,000-mile limited warranty.
Genuine Volkswagen Accessories installed by an authorized Volkswagen dealer are covered for the greater of: (1) the accessory limited warranty period (12 months or 12,000 miles, whichever occurs first) from the time of purchase; or (2) the remainder of the New Vehicle Limited Warranty period (3 years or 36,000 miles, whichever occurs first). See dealer for details.

Parts Dept. Hours

1122 Airway Blvd., El Paso, TX 79925

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Parts: (915) 317-1576 |

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Omar Martinez

Parts Manager

I have been in the automotive business for five years now, I enjoy working with Hoy Family Auto. My goal is to give our customers the best service possible and truly give them a memorable experience. In my spare time I enjoy spending quality time with my family, as well as working on trucks and playing baseball.

Jorge Castro

Parts Consultant

I have been in the automotive industry since 2003 and part of the Hoy Family since 2008. Also have some experience in the service department but parts is my strong point. Please contact me for all your Volkswagen or Mercedes needs.

Juan Hernandez

Parts Consultant

I enjoy working with the Mercedes and Volkswagen brand as a senior parts professional. When I'm not at work I dedicate my time to my family, usually doing something fun outdoors.

Robert Wells

Parts Consultant

I began my journey with the Hoy Family 26 years ago as a shipping and receiving clerk. I have experienced the various parts consultant positions and know the demands of our customers. A fun fact about me is that I was born in Panama City, Panama and love to play basketball and travel. I also enjoy spending time with my daughter.

Ron Schuler

Parts Consultant

My name is Ron. I have lived in El Paso for 11 years. Originally from California. One of the passions I have is the ocean and lets not forget Automotive. I have been in the automotive industry for over 15 years. I understand the importance of the correct part every time for the customer. Feel free to contact me for all your automotive parts needs.

Chris Hernandez

Shipping & Receiving

I've lived in El Paso my whole life. Been in the car buisness for a couple years taking on different positions at different locations. I enjoy working here at Hoy Family Auto and I look forward to working with this team while delivering customer service with a smile. I am a part time student and full time employee. When I am not working I enjoy playing football in my spare time.

Ricky Mora

Parts Driver

I have been in the automotive industry for 3 years and I enjoy working here at Hoy Family Auto. I love the challenges and friendships that have come along through the years. I look forward to being part of this amazing parts team and delivering exceptional customer service. On my spare time I enjoy training crossfit and I am a sneaker enthusiast with over 30 pairs in my collection.

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